Zoo Info (808) 959-7224 - Gift Shop (808) 959-9233

Plan Your Visit

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Pana’ewa Zoo and Gardens
800 Stainback Hwy in Hilo, Hawaii

Basic tips for visitors to “Plan a Visit to the Zoo”

What to bring: The zoo is a fun place whether rain or shine so bring rain gear and sunscreen for everyone in your group.

Service Animal Policy: Concurrent with ADA regulations the Pana’ewa Rainforest Zoo & Gardens does allow fully trained service animals into the Zoo. At this time we do not allow service animals in training. A patron wishing to enter the Zoo with a service animal must agree to be accompanied by a Zoo staff member or volunteer for the duration of their visit. Click here for Animal Service Policy and Signature Form.

Mobility Scooter Policy: A 48-hour advance reservation is required to ensure a Mobility Scooter is available for your use. Walk-ins may be accommodated if available. Click here for Mobility Scooter Policy and Signature Form.

Enjoy a family fun day at the zoo. Besides enjoying all of the animals the zoo also features covered pavilions for picnics and a playground for your keiki. Do you have a special event coming up like a birthday party or other celebration? What better place to enjoy your gathering than at the zoo! For information about renting a pavilion for an event please contact the Hawaii County Department of Parks and Recreation at (808) 961-8311.